Terminology

In these Terms & Conditions, the following words shall have the following meanings:

• “The Event” means Village of the Cursed and its grounds.
• “Company” means MPR Productions Ltd
• “Management” means the Management of MPR Productions Ltd
• “Event Staff” means the staff, employees and representatives of MPR Productions Ltd
• “Guest (s)” means the company, firm or individuals present within The Event.
• “Ticket” means the entry ticket and respective cost of that ticket into The Event.

All persons visiting The Event are admitted subject to and agreeing to the Terms and Conditions.

The Management reserves the right not to issue any refunds.

The Management and Event Staff reserve the right to refuse admission and/or to remove from The Event, in its absolute discretion and without giving any reasons, any person failing to comply with the Terms and Conditions or whose presence is, in its absolute discretion, a source of danger or annoyance and shall have no obligation to give any reason therefore.

Height and other restrictions may apply on mazes and side shows. Details are provided at maze entrances and sideshows. Maze operators reserve the right to close the maze if at any time it is deemed necessary to do so.

The Management requests that guests 13 years of age and over be accompanied by an adult aged 18 or over. Parental/guardian discretion is advised concerning sensitive young adults. We will request proof of age.

Parking or setting down within The Event is prohibited, other than at the official car parks.

Entry into, and the right to remain within, The Event is subject to the requirement to submit to search or searches of guests, their baggage, or the vehicles in which they travel.

Management accepts no responsibility for vehicles or their contents, which are left entirely at owner’s risk.

No dogs are allowed anywhere in the Park, except service dogs.

Please observe the designated drinking areas. Alcoholic beverages must only be carried or consumed within these areas.

Any behaviour such as drunkenness, violent or abusive conduct, singing or shouting which may constitute an annoyance to other Guests or Event Staff is prohibited.

Anyone displaying lewd, offensive or threatening behaviour (either to Guests or Event Staff) will be removed from site without a refund.

The Event operates in all weather conditions; you must wear sensible clothing and footwear and be prepared for potentially wet and muddy conditions in The Event.

The Guest shall not (and shall ensure that all guests/delegates and third parties do not) permit any goods, services or any other matter capable of being sold (including, but not limited to, tickets) to be sold within The Event without the prior written approval of the Company and any public authority (where necessary).

Any person who is not party to the Terms and Conditions shall have no rights under the Contracts (Right of Third Parties) Act 1999 to enforce any terms of these Terms and Conditions. The clause does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.

This Contract shall be governed by English Law, and the parties to this Contract submit to the jurisdiction of the English courts.

The Event

The Village of the Cursed is frightening and includes multiple effects which may include total darkness, water spray and splash, uneven surfaces, air blasts, strobe lighting, latex, narrow tunnels, sudden loud noises, live actors, fog, scent and tight spaces which require you to bend down while walking
or crawling.

When combined, these effects immerse guests in the experience, which is intended to be startling and frightening.

You should not enter if you do not wish to be frightened.

The event is not suitable for anyone who is pregnant, has a heart disorder, suffers from claustrophobia, has a photosensitive form of epilepsy, suffers from a back disorder, suffers from asthma, or is of a nervous disposition. 

No forms of light are allowed inside The Event; this includes laser pointers and torches.

Head or face masks and imitation weaponry of any kind are forbidden inside The Event.

The Attractions

You must not touch anything inside the attractions; this includes properties, sets, effects and actors. 

The actors will not hurt you, but may inadvertently touch you in any attraction. They may intentionally invade your personal space. They may make physical contact with your arms, shoulders, lower legs or the top of your head without malice. You must not touch them. You must not swear at the actors.

Smoking, chewing gum, eating and drinking are forbidden inside any attraction.

You must switch off all mobile telephones and visual or audio recording equipment whilst inside the park. Attempting to record any aspect of the attractions is forbidden; failing to comply with instructions from a member of Management may result in you being ejected from The Event with no refund.

You must walk forwards at all times; you must not stop or move backwards unless instructed to do so by the actors. You must never run anywhere in The Event at any time for any reason.

The attractions are Wheelchair friendly but are tight to manoeuvre.

Tickets

All Guests entering must have a valid entrance ticket that must be retained throughout their visit.

Tickets are not transferable and accordingly may not be sold or passed on to any third party.

Tickets are sold on the understanding that no money in respect of unused tickets will be reimbursed.

Lost or stolen tickets will not be replaced.

Online Ticket Booking

Tickets purchased online are non-refundable and non-transferable.

All online transactions incur a booking fee.

The management is not obliged to refund monies or exchange tickets.

Exchanges are only available up until 24 hours before the event via the TicketSource “Manage My Bookings” portal.

Attractions may be unavailable at any time for technical or operational reasons.

Email booking confirmations can be shown on a smartphone or mobile device in lieu of a printed version.

Tickets purchased online entitle the purchaser to the same rights as pay-on-the-day tickets.

Refund Policy

All tickets are non-transferable and not for resale and will become automatically void on any transfer for value.

Tickets purchased are only valid on the date printed on the ticket.

For the avoidance of any doubt, pre-booked tickets are non-refundable in the event that admission is refused or relinquished for any reason referred to in these Entry Conditions.

If tickets are bought on behalf of other guests, the buyer accepts these Entry Conditions on behalf of every guest and shall ensure that these Entry Conditions are complied with by each person in the group.

If re-entry into the Attraction is required, an appropriate hand-stamp or ticket must be obtained before exiting the Attraction, which must be shown
at the time of re-entry to regain access.

Tickets must be retained at all times and submitted for inspection if required by The Management or Event Staff.

Children 12 years and under will not be permitted to enter the event.

Children aged 13 years and above will only be admitted into the Arena accompanied by an Adult (18 years and above). The ratio of children to adults is not to exceed 4 children – 1 Adult, and whilst on site they must remain under the control or supervision of the adult at all times, including within the mazes.

The Company reserves the right, in its absolute discretion, to change the age restrictions referred to in this condition, if any particular circumstances so require in the interests of safety and security.

Fire, Health and Safety

The climbing of fences, stands or any other buildings is forbidden. The misuse of mazes and sideshows, interference with equipment or devices which are there in the interests of safety is a criminal offence; offenders will be asked to leave The Event without a refund and may be subject to prosecution.

Ignoring safety warnings given either verbally or by signage may result in being asked to leave The Event without a refund.

The possession or use of illegal drugs is strictly forbidden; offenders will be asked to leave the Event without a refund and may be subject to prosecution.

The possession of any weapon or other item to cause damage or injury to persons or property is strictly prohibited and may result in criminal action being taken.

Naked flames of any kind are strictly forbidden inside The Event and inside the mazes; this includes, but is not limited to, sparklers, lighters, and matches. 

Any person failing to comply with instructions from a member of Management may be ejected from The Event with no refund.

The Guest shall pay for the cost of repairing any damage caused to the property, contents or grounds of The Event and the Company and its Guests.

The Company reserves the right to evacuate The Event in the event of an evacuation announcement, or other emergency irrespective of whether it
is a genuine emergency or not, in order to protect all Guests, Management and Event Staff and in this event, does not accept any liability for any delay
or is liable to refund part or all of the Ticket.

Smoking Policy

Smoking (including the use of e-cigarettes) is strictly prohibited within all covered areas of the Event, including the attractions.

Management and Event Staff reserve the right to refuse admission or to evict Guests from these areas should they violate clause 8.1. Liability The Company shall in no circumstances be liable for any loss, damage, cost or expense or any consequential or indirect loss or damage of any
kind.
The Company does not accept responsibility for parental supervision or guardianship for any individuals under the age of 13 years.

Force Majeure

In this clause 10, “Force Majeure” means any circumstances beyond the control of The Company including, but not limited to, acts of God, to war, civil disturbance, order of a Government Ministry or department or public authority, fire, flood, natural catastrophe, royal demise, labour dispute, lock-out, withdrawal of labour or breakdown or interruption of services or transport (public or otherwise) or death or illness of a key person, lack of power and delays by suppliers or materials shortages.

If the Company is prevented from or hindered from operating or partially operating by a Force Majeure, the Company may, at its sole option, and without being liable for any loss or damage suffered by the Guest or guests/delegates of or any third party employed by the Guest, suspend operations for the period of the event plus such time as may be required to resume normality. Such an event shall not entitle visitors to take any steps against the Company for breach or to terminate the agreement or otherwise.

Promotional Codes and Voucher Codes

The Company reserves the right to cancel or amend promotional/voucher codes and their terms and conditions at any time without prior notice. Your statutory rights are not affected.

Photography

From time to time the Company or other authorised parties carry out photography and/or video recording within The Event, which may feature visitors. Entry to The Event is deemed acceptance of these regulations, and you therefore agree that the Company or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material in any format whatsoever. You further agree that copyright in these materials rests with the Company or such authorised party (as the case may be). 

Any pictures and recordings of any kind are owned by The Company.

Competitions

All Event competitions held on the Company’s Facebook, X, TikTok and Instagram accounts require that you are deemed to have accepted the following Terms and Conditions of use.

The winner must be in accordance with the regulations of the Event and Company, a copy of which is displayed at the attraction or can be obtained online at www.thevotc.co.uk.

Please ensure that you agree to be bound by the regulations before redeeming your prize. The Company will pick the winner and has final say on this matter.

The prize promotion is open to all UK residents aged 18 years or over except:

a) Any employees of the Event, Company or members of their immediate families;

b) Any employees or representatives of any agencies, suppliers or third parties associated with any attractions in the Event and Company; or

c) If you are not over 18 and win, please ensure your parent or guardian gets in touch with us to claim the prize. Please note you must be over the age of 13 to enter the event and if you are aged between 13 and 18 you must be accompanied by an adult over the age of 18 to enter the event.

The winner will be announced by the Event and Company on their date of choice.

Reasonable efforts by the Event will be made to contact the winner. If the winner cannot be contacted or is unable to comply with these terms and conditions, the Company reserves the right to offer the prize to the next eligible entrant drawn at random, and no alternative prizes will be given.

The prize is not transferable to another individual, and no cash or other alternatives will be offered, unless specifically agreed by the Company. The prize is not valid in conjunction with any other offer, and if additional tickets are required for the winner’s party these must be purchased in accordance with the Event’s ordinary ticketing procedures. The Company reserves the right to substitute the prize for one of the same or greater value at any time.

The Event will not use the winner’s details for marketing purposes unless they have opted in to receive such information.

The winner is responsible for any expenses and arrangements not specifically included in the prize, including any necessary travel arrangements, costs, travel documentation, hotel stays or meals, drinks or any other costs incurred as a result of claiming this prize and visiting the Event.

The Event may contact the competition winner post-visit for feedback purposes.

The Event cannot accept any responsibility for any damage, loss, injury or disappointment suffered by the winner or as a result of accepting the prize.

The winner agrees to the use of their name, photograph, and disclosure of county of residence, and they will co-operate with any other reasonable request by the Event relating to any post-winning publicity, including all social channels.

The Company’s decision is final. No correspondence will be entered into.

The Event reserves the right to alter these terms and conditions at any time and for any reason.

The prize offered in each competition will vary and will be detailed in the specific competition entered by the participant. The tickets received can be used on any normal operating day during the 2025 Halloween season – please see www.thevotc.co.uk for all operating days, which are subject to change with no prior notice.